Privacy Policy

1375140 B.C. Ltd. dba Robustus Systems ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.robustussystems.com/] (the "Site") and use our services (the "Services").

1. Information We Collect

We may collect the following types of information from you when you use our Site or Services:

  • Personal Information: such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us.
  • Non-Personal Information: such as your IP address, browser type, device type, operating system, and usage data collected automatically when you interact with our Site.

Your provision of data is always based on your consent. Any data that is required to be provided will be clearly indicated to you so that you can make informed choices about the data you wish to provide to us.

2. Use of Information

We may use the information we collect for the following purposes:

  • To provide and maintain our Site and Services.
  • To improve our Site and Services.
  • To respond to your inquiries, questions, and requests.
  • To send you administrative information, including updates, notifications, and changes to our terms, conditions, and policies.
  • To process transactions and payments, if applicable.

3. Disclosure of Information

We may disclose your information to third parties only in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect and defend our rights and property.
  • To prevent or investigate possible wrongdoing in connection with the Site or Services.
  • To protect the personal safety of users of the Site or the public.

Your personal information is only ever disclosed when it is reasonably necessary to provide you with our services. Please note that any data provided to us is only processed until processing is no longer necessary to fulfil the original purpose of data collection. Once your data is no longer required, it will be deleted or anonymized.

4. Security of Information

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, and disclosure. We are always responsible for how your data is handled and processed, and take all reasonable measures to ensure its safety.

5. Data Accuracy

We always strive to maintain complete, up-to-date records of your data. If the data we hold about you is no longer correct or applicable, it is your responsibility to contact us with the necessary amendments so we can update our records accordingly.

6. Data Transfers

Your data may be transferred outside of Canada or your home jurisdiction for secure hosting and storage, or as part of a transfer to third-party service providers we rely on to fulfil our service obligations. At all times, the handling of your data will remain consistent with this Privacy Policy.

7. Your Choices

You have the following choices regarding your information:

  • You can update or correct your information by contacting us directly.
  • You can opt-out of receiving promotional emails from us by following the instructions in the emails.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Your Data Rights

Under applicable Privacy laws, you have the right to:

  • Update the personal information we have on file.
  • Request a copy of the personal information we have on file.
  • Request more information or an explanation as to how we are processing your data.
  • Request a list of parties to whom your data has been transferred.

If you would like to exercise any of these rights, please contact us.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Company name: 1375140 B.C. Ltd. dba Robustus Systems;
  • Address: 1112 - 5307 Victoria Drive, Vancouver BC V5P 3V6, Canada;
  • Registration Number: 1375140.

Please note that we’ve appointed a Data Protection Officer (DPO) responsible for overseeing our data privacy and handling practices. For any questions, you can always reach out to our DPO.